Frequently Asked Questions

Categories:

How long do the alarms take to warm up?

ALARM

AUDIBLE SIGNAL

VISUAL SIGNAL

CO ALARM WARM-UP CYCLE

NONE

FLASHING GREEN FOR UP TO 10 MINUTES AFTER POWERING UP

PROPANE ALARM WARM-UP CYCLE

NONE

FLASHING GREEN FOR UP TO 2 MINUTES AFTER POWERING UP

 

View video of CO alarm powering up:

What do the visual and audible signals on the alarm mean?

OPERATION

AUDIBLE SIGNAL

VISUAL SIGNAL

NORMAL

NONE

STEADY GREEN

CO ALARM

4 "BEEPS"
5 SECONDS OFF

STEADY RED

PROPANE ALARM

CONSTANT

FLASHING RED

ALARM MALFUNCTION

"BEEP" EVERY 25 SECONDS

ALTERNATING RED / GREEN

END OF LIFE SIGNAL

"BEEP" EVERY 25-30 SECONDS

 

RED RED  GREEN GREEN FLASHING


Additionally, if the LED lights are blinking on an alarm that is wired into your RV, your RV battery may be run down. Charge your unit if this occurs.  

Is there a trouble-shooting guide available?  
Yes, see below.

PROBLEM

CAUSE / SOLUTION

GREEN OPERATIONAL LED OFF

1. BAD WIRE CONNECTION
2. REVERSED WIRING
3. MAIN POWER OFF
4. MISSING OR BLOWN FUSE
5. CONTACT CUSTOMER SERVICE 1-800-383-0269

NO SOUND WHEN TESTING OR

NO RED LED WHEN TESTING

CONTACT CUSTOMER SERVICE 1-800-383-0269

LOCKED IN ALARM

CONTACT CUSTOMER SERVICE

MALFUNCTION ALARM LED RED/GREEN & BEEPS EVERY 15 SECONDS

 

BATTERY VOLTAGE IS GOOD AND IT WILL NOT RESET TO NORMAL OPERATION

1. CHECK BATTERY VOLTAGE

2. CONTACT CUSTOMER SERVICE 1-800-383-0269

 

END OF LIFE ALARM

PUSH RESET BUTTON TO RESET FOR 3 DAYS – REPLACE WITHIN 30 DAYS.

 

What are the CO alarm testing procedures?

  1. Check date code on alarm. Replace if date has expired.
  2. If device is battery operated, replace batteries.
  3. Power up alarm. Alarm may flash green for up to 10 minutes after powering up.
  4. Test electronics of device. Steady GREEN light indicates device electronics are normal. The TEST button tests all ELECTRICAL functions of the alarm. It does not check the sensor operation. The TEST button is located on the front of the alarm. Press and hold the TEST button for 1 second. The alarm is working properly if the GREEN indicator light changes color to RED and the horn beeps 4 times. IMPORTANT - If this alarm does not test properly return it immediately for repair or replacement.\
  5. Test CO sensor. Use a can of SAFE-T-ALERT CO test gas to test the 400 PPM calibration point using the test chamber included with can. DO NOT TRY TO GENERATE CO TO TEST THE ALARM.
  6. Review RV Safety Alarm Testing Procedures with renters and buyers.

What are the Propane Gas alarm testing procedures?

  1. Check date code on alarm. Replace if date has expired.
  2. If device is battery operated, replace batteries.
  3. Power up alarm. Alarm may flash green for up to 2 minutes after powering up. 
  4. Test electronics of device. The TEST button tests all ELECTRICAL functions of the alarm. It does not check the sensor operation. The alarm may be tested at any time. The TEST button is located on the front of the alarm. Press and hold the TEST button for 1 second. The alarm is working properly if the GREEN indicator light changes color to RED. IMPORTANT - If this alarm does not test properly return it immediately for repair or replacement.
  5. Test Propane Gas sensor. Use Propane or Butane Gas to test the gas sensor. Note: It may take up to 10 seconds for the alarm to sound.
  6. Review RV Safety Alarm Testing Procedures with renters and buyers.

What are the Dual CO / Propane Gas alarm testing procedures?

  1. Check date code on alarm. Replace if date has expired.
  2. Test electronics of device. The TEST button tests all ELECTRICAL functions of the alarm. It does not check the sensor operation. The alarm may be tested at any time. The TEST button is located on the front of the alarm. Press and hold the test button for 1 second. The alarm is working properly if the GREEN indicator light changes color to RED and the horn beeps 4 times. The Gas LED should also blink RED. IMPORTANT - If this alarm does not test properly return it immediately for repair or replacement.
  3. Test CO sensor. Use a can of SAFE-T-ALERT CO test gas to test the 400 PPM calibration point using the test chamber included with can. DO NOT TRY TO GENERATE CO TO TEST THE ALARM.
  4. Test Propane Gas sensor. Use Propane or Butane Gas to test the gas sensor. Note: It may take up to 10 seconds for the alarm to sound.
  5. Review RV Safety Alarm Testing Procedures with renters and buyers.

How often should safety alarms be replaced on a RV?

Replace your Propane and CO Alarms that are over 5 years old. Only install Propane and CO alarms that are UL listed for Recreational Vehicle Use. Some CO alarms or their replaceable CO sensors may have a shorter service life. Check the manufacturer's owner's manual for replacement information. Replace your Smoke & Fire Alarms that are over 10 years old.